1. At In House Hardware, if you have changed your mind, deem product faulty, damaged or for some other reasons, you have 30 days to return your items (some exclusion apply).
  2. All returns must be lodged with and approved by In House Hardware within 30 days of delivery.
  3. Goods must be in a fully saleable condition, in its original packaging with no damage or markings to either the product or the packaging. In House Hardware Pty Ltd will not accept the return of any product which has been used, installed, installation has been attempted, or the product is a custom made/special buy product.
  4. Products to be returned must be adequately packaged to ensure they are not damaged during return delivery to our warehouse. All original items, including packaging must also be returned.
  5. Refund/credit will only be provided once the product has been received into our warehouse, inspected and assessed for its eligibility under these Conditions of Sale.
  6. Buyers are responsible for both original postage and the return postage if order by mistake or change of mind.
  7. Please fill in the return form and attached a copy of the receipt as a proof of purchase.